Personal Injury Claims

The Claims process can seem very daunting and we aim to make the steps as simple and straightforward as possible. A brief outline of the Claims process is described below and duringyour claim you will receive regular updates as to how the matter is progressing.
 
Each claim is different; however there are some keys steps central to claims of all values which can be broken down as follows.

1. The No Win No fee agreement and introductory letter will be sent to you.  We may also include a brief questionnaire. Return of these forms confirms your instruction to us to act on your behalf. These can be sent to you for completion but if you would prefer to make an appointment to complete these forms at our office or at your home, please do not hesitate to request this. 

2. We shall draft a letter of claim based on information that you will provide us with and which we shall sent to you for your approval. 

3. Once you have approved the draft letter of claim we shall forward the letter of claim to the Defendant. 

4. The Defendant or the Defendants insurer has time limits to acknowledge our letter of claim depending on the type of claim. 

5. Thereafter the Defendant or the Defendants Insurer then have set periods of time to refer the claim to their insurer and complete their investigations. 

6. Once this time period has expired the Defendant must provide us with an admission or denial of liability. 

7. We then arrange to obtain your medical records and provide you with an appointment with an appropriate specialist medical expert to provide a detailed report about your injuries.

8. During this period we shall also compile a statement of any financial losses that you have suffered. This can include medical and treatment expenses, loss of earnings, a contribution towards care and assistance provided by friends and family members as well as any other losses that can be directly attributed to your accident. Remember to keep a diary of these expenses together with any receipts as they accrue. 

9. On receipt of this report we shall approach the Defendants and together with your input negotiate an offer of settlement that fully reflects both the seriousness of your injuries and the level of financial loss that you have suffered.

If you would prefer to make an appointment to attend our offices to speak to a solicitor in person please do not hesitate to contact us on 0191 213 1010.

We act in all Claimants personal injury claims on a “No Win No Fee” basis and will not charge you for any of the work that we complete on your behalf and you keep 100% of your compensation with no hidden charges.

1. If you lose your claim you will not have to pay anything at all provided you co-operate with us reasonably and are always truthful.
2. If you win your claim your opponent, NOT YOU, pay our fees.
3. Therefore whether you win or lose you pay nothing.

We are able to offer this to our clients because if we are successful in your claim we can recover our full costs from the Defendants without it impacting on your compensation. We can also obtain what is known as After the Event Insurance to protect you against third party costs.

If you have any queries about our No Win No fee agreement and would like to speak to a solicitor direct for advice before making a claim please contact us on 0191 213 1010.

Your claim divides into two parts. Compensation for your injuries suffered or expenses that you have incurred which will be valued using the experts report, case law and also compensation for financial losses that you may have suffered as a consequence of you injuries.

The may be loss of earnings, medication expenses, travel care and assistance received from healthcare professionals or family members as well as lost and damaged clothing.

It may therefore help your claim of you can start a diary to record these losses and keep any receipts or invoices received.

If you have any queries about Special Damages and would like to speak to a solicitor direct for advice before making a claim please contact us on 0191 213 1010.

Please remember that in most cases you only have three years from the date of your accident within which to make a claim for compensation, under certain exceptional circumstances this three year period may be extended.

The sooner you instruct us the quicker we can act and advise you whether it may be possible to proceed even if the three years have expired.

If you have any queries about the time limits and would like to speak to a solicitor direct for advice before making a claim please contact us on 0191 213 1010.

A JSB Guidelines document detailing the types and typical claim value of injuries can be found [here] in PDF format.

Alternatively use our Online Claim Calculator.