In most cases this is exactly what happens. Sadly, not all medical establishments are staffed by caring employees, and cases of patient abuse do still occur. Unfortunately, vulnerable people who are physically, emotionally or psychologically frail. Young patients, the elderly, mentally incapacitated or those who dependent on others to look after them can therefore be at risk.

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Abuse of patients can happen in a variety of different situations. It doesn’t matter whether medical treatment is being delivered at home, in a hospital or as part of a community health program; the Trust responsible for administering it has a ‘duty of care’ to all its patients. This means you have the right to be treated with a reasonable level of professional care at all times.